​Hosted PBX 

True multi-tenant architecture, sharing of resources over all tenants in the platform providing economies of scale and optimizing utilization of resources

Operational efficiencies in single platform to supply and manage services to all tenants, with self-administration capabilities for individual tenants

Distributed resilient architecture providing global scalability and high reliability to meet requirements for multi-node deployments

Open interfaces and customization options on system wide or per tenant basis to provide tight integration options to allow for individual needs of different tenants

Choice of agent deployment options with soft clients, IP phones or using traditional phones

Flexibile and intelligent routing and handling of calls, ranging from simple skills based routing to complex interactive routing algorithms for larger tenants

Integrated self-service IVR capabilities

Integrated voice recording

Strong predictive and preview dialer options for outbound campaigns

Powerful real time monitoring and analytic reporting tools

​Smart SIP Trunks

​Mobility solution (with apps for Android and iOS)

​Web Conferencing and Meetings

​Auto Provision all SIP Phones including Polycom, Yealink, Grandstream

​App Integrations (Salesforce, WordPress plus more)

​Web Fax Solution

​True Unified Communications as a Service (UCaaS)

​99.99 Uptime SLA with Geo-Redundancy

​QoS Monitoring and Alarms

​Billing Solution Includes Taxation and Regulatory Compliance